Shipping Policy

Last Updated: June 2026

Horizon proudly ships worldwide.

1. Processing Time

Orders are typically processed within 1–5 business days.

Processing times may be longer during holidays, peak seasons, or periods of high order volume.

2. Delivery Times

Estimated delivery time:

Worldwide:
10–20 business days

Most orders arrive within approximately 15 business days.

Delivery estimates are not guaranteed and may vary depending on destination, customs procedures, and carrier performance.

3. Tracking Information

When available, tracking information will be provided after shipment.

Customers can monitor shipment progress using the provided tracking number.

4. Customs Duties and Import Taxes

International shipments may be subject to customs duties, taxes, import charges, or other fees imposed by the destination country.

These charges are the responsibility of the customer.

5. Shipping Delays

Horizon is not responsible for delays caused by:

• Customs clearance procedures

• Shipping carrier disruptions

• Weather conditions

• Natural disasters

• Political events

• Other circumstances beyond our reasonable control

6. Lost Packages

If you believe your package has been lost, please contact us.

We will work with our logistics partners to investigate and seek an appropriate resolution.

7. Contact

Email:
dominordevelopmentoperations@gmail.com

Phone:
+351 965 111 063